Steadfast, Reliable and Prompt

We would like to take this opportunity to express our gratitude and thank our ID Kent Heng from 9 Creation Studio for the transformation of our home. After meeting up with a few IDs, we decided to take up with Kent as he has the patient to listen to our needs and also giving out ideas on the design.

Kent managed to give a competitive quote as compared to the rest, in accordance to the designs that he suggested and we wanted. He is someone who is friendly, understanding as well as able to negotiate things out. He is able to work within our timeline. He is very responsive and prompt in replying to our quiries. He is thorough in his work and display his professional knowledge thoughout the renovation process.

Kent is attentive and would assist on various aspects of the renovation. During the course of renovation, Kent would update us on the progress with photos and messages on whatsapp. His oversight on the project management was very good.

The workmanship is good and I the final works delivered was almost identical to the 3D drawings.
The design was in accordance with our requirement, and even though we changed our minds on a certain issues, he readily accomodate and adjusted it without any fuss.

Overall our renovation experience was more than what I could ask for. Renovation proceeded according to schedule with few hiccup along the way but he managed to rectify and fixed it each time. The renovation process was not stressful and it turned out better than we expected. Even after the renovation was completed, he even assured me that I can always reach out to him for any issues.