We decided to engage Yan Ling as our ID after meeting a few other designers, mainly because of her great design concept for our living room ceiling at the very first discussion. She fully understands our needs and requests and responds promptly. She is patient and flexible in coping with the challenges we faced. Yan Ling is a very responsible ID. The whole process of renovation was hassle-free for us because any issues that were brought up were promptly addressed, and we got prompt updates through WhatsApp. Much appreciated and highly recommended!