Very satisfied with how our home turned out

We decided to engage 9creations after visiting several other companies, and found that 9creation’s pricing was transparent, reasonable and had good workmanship guarantees (24 months instead of usual 12).

To be honest, the start of our renovation journey with the company wasn’t the smoothest, but we were thankful that 9creations could acknowledge when their IDs fell short of expectations, and allowed us to change IDs twice. We were fortunate to end up with Wei Ting as our ID.

The first meeting with her left a good impression on us; she was actively noting down the things we mentioned and requested for her to send.

Even though Wei ting is quite new to the company, her proactiveness and willingness to fact-check and learn when she’s unsure of things set her apart from the other IDs we liaised with. On top of that, despite having to work with quite a tight timeline due to rental issues, she mananged to handover our home on time.

Wei ting was also prompt in responding to our queries and feedback, and quick in getting the contractors to rectify any issues. She was also transparent with all the pricings, explaining to us any additional cost or refunds when applicable.

No renovation journey is 100% perfect but Wei Ting was receptive to our feedback which we really appreciated.

Overall, we’re very satisfied with how our home turned out, and will recommend Wei Ting to any homeowners looking to revamp their home.